Categories Help Desk

Help Desk

Support platforms compared across ticketing, automation, and knowledge base tooling. Select tools to compare them side by side.

Category last verified
Active: Starting price Free plan Knowledge base
Tool Starting price Free plan Knowledge base Workflow automation
Zendesk
Omnichannel ticketing with mature routing, reporting, and self-service tools.
$19 /mo Not included Included Included
Intercom
Messenger-led customer support with automation and AI assistance.
$29 /mo Not included Included Included
Help Scout
Shared inbox and knowledge base tools designed for smaller support teams.
$50 /mo Not included Included Included